Many of the trigger actions support the use of context-sensitive merge fields. These merge fields provide you with a wealth of options for personalising the triggered messages sent to leads or members, or those directed to internal employees. Certain context elements, such as “a session”, have a predefined set of merge fields. These apply to […]
Search: dropslot
Can I use DropSlot consultations for PT or other training sessions? We highly recommend against using the consultation functionality for training sessions. It is designed for person-to-person consultations, and is not have any of the extensive training-related functionality that a proper “session” does. When someone starts to book an appointment several gaps vanish from the availability list. […]
In the fast-moving world of fitness, connection matters. Whether it’s a member check-in, an onboarding consultation, a body composition review, or a lead follow-up call, every appointment is an opportunity to build stronger relationships and drive better outcomes. DropSlot, an innovation built directly into GymOS, makes that process effortless. It’s your all-in-one consultation scheduling system […]
Administration of the DropSlot Consultations feature lives inside your GymOS Administration Portal, alongside your existing GymOS functionality. This is where you configure hosts, create consultation types, issue invitations, manage bookings, and track usage – basically undertake all of the “back-end” aspects of consultation management. To keep things straightforward for members, leads, and guests, all front-end […]
Member Check-Ins
18/04/2026 · Webinars & walk-throughs
Implementing a practical approach In this webinar, Chris Windram, CEO of Quoox, demonstrates how GymOS can effectively manage member check-ins. No more administrative headaches, and no more members getting missed. If you’re operating a premium, small-group personal training gym, then it’s pretty much guaranteed that regular member check-ins are a cornerstone of your model. However, […]
Member tab: Consultations
28/11/2025 · Consultations tab
The Consultations tab on the member record is where you can view a member’s forthcoming DropSlot bookings, issue or cancel an invitation, and issue or cancel an invitation schedule. The page is split into three distinct sections: Forthcoming Bookings GymOS lists the future DropSlot bookings for the member. An event may be viewed or edited […]
Typically a lead will book their own consultation via the guest hub or your website. However, there may be times when you need to create the booking on their behalf. The article details how to create a DropSlot consultation booking for a lead from within the GymOS administration portal. You may find full documentation regarding […]
Typically a member will book their own consultation via the member portal or the member app. However, there may be times when you need to create the booking on their behalf. The article details how to create a DropSlot consultation booking for a member from within the GymOS administration portal. You may find full documentation […]
Leads tab: Consultations
12/04/2026 · Consultations tab
The Consultations tab on the lead record is where you can view a lead’s forthcoming DropSlot bookings, and issue or cancel an invitation. The page is split into two sections: Forthcoming Bookings GymOS lists the future DropSlot bookings for the lead. An event may be viewed or edited by clicking the icon. It may be […]
Event trigger types
14/04/2026 · Event Triggers
GymOS exposes a wide range of event types to which custom workflows can be hooked via the Event Trigger functionality. Trigger types are typically focused on a user type, i.e. a member, a lead, or a “participant”. A few are generic and span multiple targets. Each trigger has corresponding merge fields that may be used […]