You may pause a membership that has been assigned to a member by clicking the Pause button alongside the member’s membership and then selecting Pause membership. This will open the popup Pause Membership window. As GymOS supports “layered memberships” (multiple, simultaneous memberships), the name of the selected membership is displayed for clarity. A membership can […]
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Membership principles
12/04/2026 · Members, Memberships tab, Membership Plans, References
GymOS memberships are designed to meet the needs of SGPT and premium training gyms. Their operation, although straightforward, may differ from other systems you have used in the past. This is intentional and enables GymOS to deliver solutions that many different systems cannot. Please take a few moments to review and digest the fundamental principles […]
Event trigger types
14/04/2026 · Event Triggers
GymOS exposes a wide range of event types to which custom workflows can be hooked via the Event Trigger functionality. Trigger types are typically focused on a user type, i.e. a member, a lead, or a “participant”. A few are generic and span multiple targets. Each trigger has corresponding merge fields that may be used […]
Understanding the membership cycle
19/11/2025 · References
Many older, legacy member management systems tightly tie together the allocation of credits with the corresponding payment. For many modern facilities, this presents limitations and inflexibility in the way they charge for memberships, often leading to situations where members cannot book future sessions because they’ve not yet paid for the credits covering that period. GymOS […]
Member tab: Memberships
12/04/2026 · Memberships tab
The Memberships tab in the member record is where all activities related to assigning memberships, credits, and auto-bookings for a specific member are managed. The tab comprises three sections: Memberships The memberships section lists the memberships currently assigned to a member. These may not have yet started. The information provided for each membership comprises: Clicking […]
Context merge fields for event triggers
07/04/2026 · Event Triggers, References
Many of the trigger actions support the use of context-sensitive merge fields. These merge fields provide you with a wealth of options for personalising the triggered messages sent to leads or members, or those directed to internal employees. Certain context elements, such as “a session”, have a predefined set of merge fields. These apply to […]
Membership discounts
15/04/2026 · Membership Plans
You may set up discount codes for self-serve membership sign-ups via membership promotion campaigns. Discount codes may be restricted by date as well as the membership(s) to which they apply. A discount code may also optionally be configured to return a membership to the regular pricing (as defined by the pricing plan) a given number of days […]
Creating a new membership plan
12/04/2026 · Membership Plans
Before creating a membership plan, take a few moments to read the GymOS Membership Principles. A correct understanding of these fundamentals will make it much easier for you to plan and implement your GymOS configuration. To create a new membership plan/type, select the Membership Plans option from the Settings section of the main navigation menu. […]
Assigning a membership to a member
12/04/2026 · Members, Memberships tab
You may assign a membership to a member from the memberships tab of their member record. Before assigning a membership, you must first create and configure the membership type and plan. To allocate a membership to a member, work through the following steps: Once you have closed the Add Membership wizard, the member record will […]
Bulk updating membership pricing
16/04/2026 · Memberships tab, Membership Plans
If you are not already familiar with them, it is recommended that you first read the GymOS membership principles. Memberships are akin to contracts assigned to members. Updating the pricing on a membership plan does not update the price for memberships that have already been allocated. To amend existing memberships, you may either update an […]