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Knowledge Base

Getting help with GymOS

4 Articles

Using the GymOS knowledge base

Raising a support request

Gym Assist (aka TL;DR)

Gym Mastery

Article index

Getting help with GymOS (4)
Dashboard (23)
- The Dashboard Widgets (15)
Message Centre (2)
Schedule (12)
- Booking management (6)
RiskIQ (2)
Manage (86)
- Members (59)
  - Summary tab (8)
  - Details tab (2)
  - Calls tab (2)
  - Documents tab (6)
  - Forms tab (2)
  - Memberships tab (12)
  - Consultations tab (4)
  - Messages tab (2)
  - Medical tab (1)
  - Programs tab (2)
  - Achievements tab (4)
  - Activities tab (3)
  - Store tab (1)
- Families (2)
- Employees (12)
  - Summary tab (1)
  - Notes & Documents tab (1)
  - Roles & Remuneration tab (1)
  - Shifts tab (3)
  - Timesheets tab (1)
  - Holidays & Absences tab (1)
  - Security tab (1)
- Shift Manager (6)
- Payroll (1)
- Event Triggers (8)
- Incident Log (3)
Connect and Promote (63)
- Leads (22)
  - Summary tab (5)
  - Calls tab (2)
  - Messages tab (2)
  - Reach-outs & Nurturing tab (2)
  - Forms tab (2)
  - Consultations tab (3)
- Campaigns (22)
- Nurture (7)
- DropSlot Consultations (11)
- Forms & Questionnaires (5)
- Scheduled Broadcasts (5)
- Inbound Referrals (1)
- Blog, News & Articles (1)
Libraries (10)
- Document Library (3)
- FitFlix Video Library (4)
- Q:\ Drive (3)
XRcize Programs (13)
- XRcize Hub (1)
- Clients (1)
- Exercises (1)
- Sessions (8)
- Programs (1)
Store (3)
Reporting (18)
- Business Analysis (13)
- Report Centre (1)
- Stripe Payouts (1)
- GoCardless Payouts (1)
- System Alerts (1)
- Event Log (1)
Quoox Account (8)
- My Support Tickets (2)
- My Subscription (3)
- My Invoices (1)
- GymOS Updates (1)
- Recent Articles (1)
Settings (52)
- Sessions & Events (7)
- Credit Packs (3)
- Membership Plans (7)
- To-Do Tasks (1)
- RoboNudge Reminders (1)
- Inventory (1)
- Venues (2)
- Lists and Groups (3)
- Member Groups (1)
- Lead Groups (1)
- Achievements (2)
- Recognition Badges (2)
- QuikPay Payment Links (2)
- Member Forms (1)
- Message Templates (3)
- FitnessHub App/Portal (5)
- System Templates (3)
- Closures (1)
- Global Unsubscribes (1)
- Integrations (3)
- Security (1)
- Bulk Import (2)
- Other Settings (1)
References (15)
FitnessHub Member Portal (31)
- My Account (11)
- Schedule (2)
- My FitFile (10)
- Documents (2)
- Store (4)
- News (1)
GymOS FitnessHub Mobile App (39)
- Employee (5)
- Dashboard (5)
  - Refer a Friend (1)
- Schedule (3)
- My FitFile (12)
- News (1)
- Activities (1)
- My Account (10)
- App Settings (3)
GuestHub Lead Portal (3)
- Appointments (1)
- Forms (1)
Webinars & walk-throughs (2)

Have you read…

Context merge fields for event triggers
Understanding sessions & schedules
Membership principles
Understanding the membership cycle

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Using the GymOS knowledge base
Raising a support request
Gym Assist (aka TL;DR)

About GymOS

Built to meet the specific needs of premium, service-led small group and personal training gyms, GymOS is the gym & member management system of choice for fitness facilities serious about growing their businesses.

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