Member Reports – Reference Guide

This page documents every member report available in the system: What it does, what inputs it takes, and what outputs it provides. Use the index below to jump to a specific report.

Booking Statistics

High-level booking statistics for your members.

Inputs	• Member Group • Individual Member
Outputs	• First & last name • Email • Mobile Number • Last login date • Sessions booked • First session date • Last session date • Attendance Unknown • Attended session number • No-show session number • Cancelled session number • Reliability score • User ID

FitnessHub App Migration

A progress report of the migration of your members to the new FitnessHub app.

Inputs	• N/A
Outputs	• Member name • Facility • Last Quoox app login • First FitnessHub app login

Group Allocations

Summarises the groups that members are a part of.

Inputs	• Member Group • Individual Member
Outputs	• First & last name • Email • Mobile number • Default venue • Group membership

Inactive Members (15 Days)

A list of members who haven’t been at a session for 15 days.

Inputs	• Member Group
Outputs	• First & last name • Email • Mobile number • Latest Session • Assigned mentor

Inactive Members (30 Days)

A list of members who haven’t been at a session for 30 days.

Inputs	• Member Group
Outputs	• First & last name • Email • Mobile number • Latest Session • Assigned mentor

Inactive Members (60 Days)

A list of members who haven’t been at a session for 60 days.

Inputs	• Member Group
Outputs	• First & last name • Email • Mobile number • Latest Session • Assigned mentor

Individual Session Activity

Session activity for the selected member and date period.

Inputs	• Reporting Range • Members
Outputs	• Session • Start date • Venue • Lead Coach • Status • Booked on • Booked by • Autobooked

Last Booked Session

A list of members and their last/most recent session booking.

Inputs	• N/A
Outputs	• First & last name • Email • Mobile number • Last session

Last Confirmed Session Attendance

A list of the last confirmed session attendance date for members, along with any future bookings. Including Auto-bookings.

Inputs	• N/A
Outputs	• First & last name • Email • Mobile number • Membership Plan • Last session attended on • Last session attended • Last session booked for • Last session booked • Last session auto-booked

Member AutoBookings

A list of configured member auto-bookings.

Inputs	• N/A
Outputs	• Session name • Session time • Day • Venue • Venue Area • Member • Member Email • Recurs from • Recurs to

Member Birthdays

A list of members’ birthdays within the date range, and their contact details.

Inputs	• Reporting range
Outputs	• First & last name • Known As • Date of Birth • Next Birthday • Email • Mobile number • Address 1 • Address 2 • Address 3 • City • County or State • Postal Code

Member Details

A report of the core details for the selected members.

Inputs	• Member group • Members • Employees
Outputs	• First, middle & last name • Known-as name • Is archived • Email • Mobile • Last login • Default Venue • Address 1 • Address 2 • Address City • Address County • Address Postcode • Date of Birth • Sex • MyZone ID • Emergency Contact • Emergency Phone • Emergency Relationship • Emergency Address • Reliability • Has DD Mandate • Status • Journey Point • Assigned Mentor

Member Joined Date

A list of the join dates for unarchived members.

Inputs	• N/A
Outputs	• First & Last Name • Preferred Venue • Email • Mobile • Joined Date • User ID

Member Lifetime Value

A report that consolidates payment history by transacting member.

Inputs	• N/A
Outputs	• Member ID • First & Last Name • First Payment Date • Last Payment Date • Number of Payments • Total Value of Payments

Member Check-Ins

The last, due, and next scheduled check-in dates for members with active memberships.

Inputs	• N/A
Outputs	• Member Name • Membership • Assigned Mentor • Check-in Frequency • Last Check-in • Next Check-in Due • Next Scheduled Check-In

Membership Conversions

A report of recorded membership conversions within the selected date range.

Inputs	• Reporting Range
Outputs	• Member Name • Conversion date • Conversion type • Converting from • Converting to • Actioned by • Notes

Membership Goals

The latest aims/goals for members with an active membership.

Inputs	• N/A
Outputs	• USID • Member name • Membership • Goals updated • Aim or 30-day target • 3-month goals • Actionables

Membership Statistics

A summary of membership statistics over the given time period.

Inputs	• Reporting range
Outputs	• Total Current Members • Total Archived Members • New Members • New Memberships • Memberships Started • Cancelled Memberships

Outstanding Store Tabs Items

A detailed view of the tab items outstanding for a user.

Inputs	• Member Group • Members
Outputs	• First & Last name • Purchase time (UTC) • Quantity • Product • Product Variant • Cost Each • Item Total • Tax Included

Outstanding Store Tab Summary

Summarises the money owed by members on their store tab.

Inputs	• Member Group • Members
Outputs	• First & Last name • Orders • Sum owed • Oldest (UTC) • Most recent (UTC)

Payment Methods

A summary of the current payment methods recorded against a member record.

Inputs	• N/A
Outputs	• First & Last name • Joined date • Active memberships • Cards on file • Has DD Mandate • Mandate ID

Scheduled Absences

A report detailing scheduled absences within the selected date range.

Inputs	• Reporting range • Members
Outputs	• First & Last name • Absence Start • Absence End • Reason • Notes

Session Bookings

High-level booking statistics for your members, filtered by session date.

Inputs	• Reporting range • Member Group • Members
Outputs	• First & Last name • Email • Mobile • Last Login • Sessions Booked • First Session • Last Session • Attendance Unknown • Attended • NoShow • Cancelled • Reliability • User ID

Status Check Summary

A summary of the status checks for the given members.

Inputs	• Member Group • Members
Outputs	• Member Name • Status Check • Verified (UTC) • Verified By • Expires (UTC) • Notes